| Customer Support Department |
Our knowledgeable technical staff assists you with system implementation, product upgrades or system requirements via telephone support and installation documents. Once your system is up and running, the REALSynergy® team provides you with on-going product support via telephone support, e-mail support, on-line help files, and manuals. Please contact us if you need any assistance.
Hours: Monday through Friday 7:30 a.m. - 6:30 p.m. Eastern Time
Phone: 615-371-0723, ext. 2251, or 561-682-8000, Option 1, ext. 291650# (when calling, please have your REALSynergy version number ready.)
Fax: 615-373-1485
E-mail: SynergySupport@Altisource.com |
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| Professional Services |
| While REALSynergy offers a comprehensive product off the shelf, some organizations may require customization to meet their needs. REALSynergy's Professional Services Team is prepared to evaluate your needs, recommend solutions and fulfill your requests. |
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| Product Training |
| The REALSynergy team will provide system demonstrations and on-site training of all product modules. In addition, supplemental training can be scheduled in our offices and via a web-based meeting for new employees who wish to learn the basics or for seasoned employees who wish to develop a more in-depth knowledge of specific areas or functionalities that the system can offer. |
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