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Lenders One Members Offer Predictions for 2018 in New Poll

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The Lenders One Cooperative polled participants at its annual Summer Conference on their use of technology and their expectations for the market in the year ahead.

As most phases of mortgage lending are increasingly being automated and conducted through online platforms, information security and data protection have become a central concern for the industry. Seventy-four percent of those polled indicated that they are very concerned about the protection of customers’ personally identifiable information during the mortgage originations and trading processes, even though this survey was conducted before the recent, major security breach at one of the largest credit reporting agencies became public.

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