In an MBA Insights Q&A, President of Trelix, Jon Gerretsen, shares the benefits of outsourcing and why companies are moving more toward outsourcing services.
JON GERRETSEN, TRELIX: The drivers for outsourcing today are much different than those of the early 2000s. Today, outsourcing is more long-term partnership based and offers a variety of solutions compared to what was available in the past. Traditional outsourcing was mostly fueled by higher volume periods and refinancing booms. Overflow volume was outsourced to a limited number of providers in a standardized, one-size-fits-all, model.
The emphasis today is more about finding the right vendor to support your business model. Lenders are committing to longer-term relationships as part of their strategic plan to grow their businesses in a more efficient, cost-effective scalable infrastructure.